Full Name (*)

E-Mail Address (*)

Phone Number (*)

How did your reservation process go? (*)
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How was the staff's attention and assistance during the check-in process? (*)
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How was the cleanliness and organization of your room? (*)
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Were you satisfied with the equipment and facilities in the room (TV, air conditioning, minibar, etc.)? (*)
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What do you think about restaurant and café services? (*)
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Were your needs responded to quickly and effectively? (*)
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What do you think about the general atmosphere and decoration of the hotel? (*)
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How was the location of the hotel and ease of access? (*)
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Did you have any problems or complaints during your stay?

Do you have any suggestions to improve the services of our hotel?

Have you reviewed our Sustainability Policy? (*)
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Are you satisfied with the sustainability practices of our organisation? (*)
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How would you rate your contribution to our sustainability journey during your stay? (Towel and linen change, use of boucle materials, energy saving, etc.) (*)
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What are your suggestions for the sustainability of our business? We would be pleased to share them with us.